Square Mile enable IT departments or providers to improve the delivery of ICT services and reduce operational costs. By delivering infrastucture management solutions that suit the needs of Data Centre teams, ITIL, ISO27001 and ISO20000 frameworks, organisations can develop common processes around common knowledge bases. Using a combination of experience, existing and new toolsets, we can help you achieve an end to end understanding of your infrastructure - what you have, where it is, what it does and how it works.

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Late News

Planning and managing change in data centres - Seminar 28/11/08                      (03/10/08) [more details]

AssetGen Planner for Data Centres released                                                     (18/09/08) [more details]

Data Centre Visualization with Visio 2007 - Overview                                         (18/09/08) [more details]

Data Centre Excellence IV - Financial services and data centre conference           (08/09/08) [more details]

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Improving Infrastructure Change Management

For many organisations or teams wanting to improve management processes, the problem of inaccurate infrastructure knowledge has to be solved. It frustrates managers, creates extra work for technical and service management and often results in service disruption. We can help you overcome the major barrier to service improvement - an end to end map of the infrastructure. It typically involves many teams, changes existing work practices and covers multiple technologies. As with any major change programme, it is difficult to deliver in the time required if you don't already have experience and appropriate resources. It can become a maze of jargon, opinions and imprecision - not an ideal start point for a strategic project!

Square Mile delivers solutions that cover the following areas or benefits;

• Incident and fault management
• Data centre space and capacity planning
• Cabling management and IMAC controls
• Power and cooling management
• Network and system diagrams
• Service to component mapping
• Identification of single points of failure
• Hardware asset management and audits
• Consolidation opportunities
• Multi-technology change impact and dependency analysis

If you have identified that cost and service benefits are dependent on improving the common knowledge base(s) used by multiple teams and suppliers, then Square Mile can probably help you on your journey through the maze. If you look at the products we have helped to develop and the industry events we participate in - you'll see where our skills lie.

To discuss how Square Mile can help you please contact us on +44 (0) 870 950 4651 or [email]