Square Mile was founded in September 2004 to address the growing need for better management processes in IT departments and their outsourcing partners. Square Mile combines many years practical experience of documenting IT infrastructures, with formal training by the IOD and others in corporate governance and management processes.

In additon to our commercial activities Square Mile is represented in industry specialist groups. Currently our MD David Cuthbertson is the chairman of the BCS Service Management Specialist Group (SMSG) formed in July 2005. David also chairs the Academy of IT - which is developing vocational training programmes with a further education college. In addition, Square Mile is often speaking on the issues of management controls and the practical documenting of infrastructure with the BCS, ITSMF and others.

The challenge for many IT departments is how to cope with increased demands for better management when the people and technology have grown into the current environment. Trying to develop, or change processes without prior experience is prone to failure, especially when dealing with technical teams that exist because of their specialist knowledge. Square Mile helps to bridge the gap with education, implementation and if required ongoing operational support.

Initially, there is a strategic need for a change, followed by an assessment of where change is best enabled for maximum business benefit. As series of projects or programmes then follow with the desired change being successfully embedded in a new culture or discipline. Few IT groups or suppliers are qualified to support this change process due to the technical, business, people and management issues that all need to be supported.