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Is Automating Infrastructure Documentation Practical?


Autodiscovery toolsets are bought with great expectations but often
fail to deliver. This white paper looks at the reasons why.

With the increasing complexity of modern ICT infrastructures, the use of automated
discovery toolsets is often seen as the only way to regain control. In practice however,
many organisations have found that auto-discovery packages and management systems
are oversold and expectations set too high. This white paper covers the practical use of
toolsets and suggests approaches to help ensure that the ICT infrastructure knowledge
base takes advantage of automation where practical.

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