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BrightTalk Webinar 2012-06-14


We have just finished recording a BrightTalk webinar on Communicating Configurations.

Some of the key principles and techniques for communicating information relating to configuration and change management. This presentations covers different types of diamgras and reports which are key to successful implementations, including impact and dependency analysis for CMDBs and how they provide the key input for CABs and for Incient and Problem Management. It covers the realms of service maps and software down to the supporting hardware and infrastructure.

If you are interested you can:

From the feedback: “good knowledgeable speakers”

If you would like to get a copy of the PowerPoint slides themselves, then just:

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