We moved into new offices today in the cotswold village of Poulton, Gloucestershire. We now have more space to support our growing business. Expect to see some new names appearing as we hire additional staff. Our sister company AssetGen has also moved with us, so we can continue to develop leading edge software and techniques …Read more →
Creating and maintaining capacity views of data centers can be simplified by linking data center management tools to Visio. Included are examples of different views of the same data center from a single Visio diagram.
As a frequently used feature Visio layers enables cable lanes, cooling runs, paths of cable trays, earthing zones etc. to …Read more →
Visualize the data centre using MS Visio and automate the production of floor, rack and topology diagrams. Make it easy to identify paths, locations and potential single points of failure of power/LAN/SAN/WAN services.
Understanding a data center is difficult due to the number of devices and connections crammed into a small space. The best way …Read more →
With the release of ISO20000 the service management standard in Dec 2005,
outsourcing vendors will be affected significantly. This white paper looks at the
impact on operational management processes in meeting ISO20000.
The outsourcing market is changing with the increasing adoption by customers of the ITIL
framework and the ISO20000/BS15000 standard. Many customers are using …
Autodiscovery toolsets are bought with great expectations but often
fail to deliver. This white paper looks at the reasons why.
With the increasing complexity of modern ICT infrastructures, the use of automated
discovery toolsets is often seen as the only way to regain control. In practice however,
many organisations have found that auto-discovery packages and …